Frequently Asked Questions
Everything you need to know about your Sling Shot gear and orders.
How do I determine the correct size for my Sling Shot?
Sizing is based on your body weight and the intensity of your training. We recommend consulting our detailed size chart on the product page, which uses weight brackets to ensure the perfect level of tension and support.
What is the typical shipping time for domestic orders?
Most domestic orders are processed within 1-2 business days. Once shipped, standard delivery typically takes 3-5 business days depending on your location.
Can I return or exchange an item if it doesn't fit?
Yes, we offer a 30-day return and exchange policy for items in new, unused condition with original packaging. Please visit our Returns Portal to start the process.
Do you offer international shipping?
We ship worldwide. International shipping rates and delivery times are calculated at checkout based on the destination country and weight of the package.
How should I clean and maintain my Sling Shot products?
To preserve the elasticity and longevity of the fabric, we recommend hand washing with mild detergent and air drying. Avoid machine washing or using a dryer, as high heat can damage the material.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and fast checkout experience.